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Terms & Conditions

1. Bookings

All bookings are considered provisional and only confirmed once the deposit has been received. Places are on a first come first served basis. Parties require a non refundable deposit of 20% to secure the booking with the balance payable on the day of the party and based upon numbers confirmed then and subject also to the agreed minimum booking fee. (Final Payment is not based on the initial enquiry as this may change and we don’t want you to pay for guests not attending). If the Deposit remains unpaid within 1 week of the party we reserve the right to cancel your party or class, without refunding the deposit although we will, at our discretion, issue a voucher that you can use against future parties with us for the same value. Once the final balance is paid we will not issue refunds. The Party Organiser must be authorised to make the booking on the basis of these Booking Conditions by all persons in the party group. We can only accept bookings if all the party members are a minimum of 18 years. All enquiries and bookings will be confirmed by email.

3. Changes and Cancellations by us.

If we have to make a significant change or cancel, we will tell you as soon as possible. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. This relates to alterations to parties booked with us and applies to start dates, times, venue locations. If a change has to take place, we will offer suitable alternatives. If however none of the alternatives are convenient for you, we will offer you a full refund.

4. Changes and Cancellations by you

If you wish to cancel all or any part of your booking, you should advise us immediately by telephone or email where we will make a cancellation charge on the scale shown. You are advised to take out adequate cancellation insurance at the time of booking.

2. Website and Quote Descriptions

All website and quote descriptions are made in good faith and every care is taken to ensure their accuracy and is always confirmed by email. However, errors may occasionally occur. We cannot accept any liability for any errors or omissions if we are not notified immediately upon receipt of the email confirmation. We reserve the right to make changes to and correct errors in our website and quotes at any time.

4. Spam Email

If you don't provide us with basic information required. Or supply false information

It maybe be regarded as spam email and be deleted without us seeing your inquiry.

We do also check information you supply to us.

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